Scanner Service & Support
We service all Inotec & interScan scanners. Have an Inotec scanner that needs service? Contact us!
We are proud to offer the industry's most comprehensive and flexible service solutions, backed by the most experienced technicians for interScan and Inotec scanners. We tailor service plans to meet each customer’s unique needs and, through our partnership with Secur-Serv, provide nationwide coverage with access to over 3,500 field technicians across the U.S. and Canada, including 35 direct technicians in 30 major metro areas—for fast, reliable, and cost-effective support.
Reliable
We are committed to delivering reliable scanner service through expert technicians, responsive support, and tailored plans that ensure consistent performance and minimal downtime.
Responsive
We are dedicated to prompt response, effective communication and fast resolution to keep your operations running smoothly. Expert support is just a call or click away.
Knowledgable
Our technical team and partners are experts in document imaging to provide the highest level of support and quality of service.
Secur-Serv & interScan Service
Simply the Best Nationwide Technical Field and Depot Service Solution On the Market Today
Our partners in service, Secur-Serv (formerly ServRight) delivers the industry's leading nationwide service and support solutions for businesses that prioritize quality, speed, flexibility, and cost control. They provide on-site service, repair, and installation for a wide range of technologies, including scanners, printers, computers, POS systems, kiosks, digital signage, and more. With over 3,500 skilled field service technicians across every U.S. ZIP code and 35 direct technicians in major metro areas, Secur-Serv ensures fast, expert support wherever it's needed. Their centralized call management, flexible service models, and ability to coordinate multi-vendor support make them the go-to partner for maintenance, rollouts, upgrades, and IMAC services. Simply put, Secur-Serv offers the most dependable nationwide technical field and depot service available today.
interScan ASP Program
Trained & Certified Requirement
Authorized Service Providers must have a trained and certified technician on staff at all times.
The interScan ASP (Authorized Service Provider) Program allows our qualified partners to become service authorized within 3 service levels in order to provide the best service to their customers, maintain customer control and increase revenue potential.
Radius Around Technician
Authorized Service Providers may only service customers within a 100 mile radius of the nearest service technician.
Select qualified resellers may be eligible to become and ASP (Authorized Service Provider)
Please inquire for additional requirements and contract commitments.